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Contact

Contact Destiny Villa Stay

The one inbox Destiny Villa Stay uses, what to put in a message so it gets answered fast, and the requests we have to turn down.

Destiny Villa Stay is written and run by a small group, and this is the page that tells you how to reach them. Whether you have spotted an error in something we published about holiday villa rental, have a question an article did not answer, or want to talk business, it all starts at one address.

Email us

info@destinyvillastay.com

Write there and a human opens it. We never built a helpdesk system and have no plans to, because the volume does not need one.

If we got it wrong

If we published something inaccurate, say so plainly and point at the sentence. Corrections are handled under our editorial policy. You do not need to be polite about it, only specific.

How long a reply takes

Two or three working days is normal. If a week passes with nothing, assume the message went astray and send it again rather than assuming we ignored you.

Commercial enquiries

Write to the same address. We answer commercial enquiries slowly and decline most of them, which is worth knowing before you spend time on a proposal.

Where we have to say no

We cannot recover an account for you, act as a go between with a third party service, or give advice tailored to your personal circumstances. Destiny Villa Stay publishes general information about holiday villa rental, and the legal notice explains where that line sits.

Before you send it

Detail up front is the whole difference between a quick answer and a fortnight of clarifying questions.

  1. Say what you need in the first two sentences. Background afterwards.
  2. Give the exact page address if your message is about something we published, plus what you expected to read and what you found instead.
  3. Add the browser and device if something looks broken, and a screenshot if you have one.